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FAQ

We accept most insurances including:

 

Aetna, Blue Cross, Blue Shield,Tri-care, SeaView, Medicare, United Health Care, etc.

 

If your insurance is not listed here please contact us to verify eligibility. We accept most PPO insurances.

Who will be treating me?

We are physical therapists that have served Ventura County for over 28 years. We have world class experience and have dealt with many diagnoses. We will develop your personal recovery plan and treat your symptoms in a professional and timely manner. We always provide the best care.

How many visits until I feel better?

The number of treatments is determined by your physician, physical therapist and/or insurance company depending on your coverage. 

Should I continue to take Medications while I receive physical therapy?

Yes. Please continue to take all medications recommended by your physician. Some pain relief medication may help prior to your physical therapy appointment if approved by your doctor. 

What type of clothing should be worn to a physical therapy visit?

Comfortable clothes are recommended.

It also depends on the type of injury you have:

Upper extremity- tank tops, nothing too tight

Lower extremity- shorts

Shoes- tennis shoes 

Do I need a referral before scheduling an appointment?

A referral from a physician is usually required for insurance coverage. However, California Law allows direct access of care. It's important that you check with your insurance if you qualify for coverage.  Please call for further questions or assistance on this topic. 

How early do I need to arrive prior to my first appointment at the clinic?

30 minutes prior is recommended to fill out paperwork. If paperwork is already filled out, then we request that you arrive 10 minutes prior to your treatment time.

What information do I need for my first visit?

We need:

  • Driver's license or a state issued identification card

  • Insurance card

  • Billing information

  • The physician's referral.

 

Be prepared to pay co-pay, co-insurance, deductable at time of visit. 

Good Faith Estimate

You have the right to receive a “Good Faith Estimate”

explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are

provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling.

 

If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after

scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.

• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.

​​​​​What insurance do we take?

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