At Sunrise Physical Therapy Services, Inc. we believe in providing great customer service and ensuring that your needs are met. Below are some freuquently asked questions and patient forms.
What insurance do we take?
We take most private insurances such as Aetna, Blue Cross, Blue Shield,Tri-care SeaView, Medicare, United Health Care, etc. If your insurance is not listed here please contact us to verify eligibility because we accept most PPO insurances.
Who will be treating me?
You will always be treated by a licensed professional. We have licesed physical therapists and physical therapy assistants. In addition, we have phyiscal therapy aides that assist our professtionals. Your appointment will be with a specific Physical Therapist that is assigned to your case based on your individual diagnosis. Our therapists have experience with many diagnoses and are able to treat your symptoms, movement impariment in a professional and timely manner. We will provide the best care.
How many visits will it take for me to feel better?
This varies patient to patient and the treatment plan set by our physical therapists. The appropriate treatment and excerises are key to a successful recovery.
Should I continue to take medications while I have physical therapy?
Yes. Please continue to take all medications recommended by your physician. Some pain relief medication may help prior to your physical therapy appointment if approved by your doctor.
How many treatments will I have in Physical Therapy?
The number of treatments is determined by your physician, physical therapist and/or insurance company depending on your coverage.
What type of clothing should be worn to a physical therapy visit?
Comfortable clothes is recommended. It is also dependant on the type of injury you have:
Upper extremity- tank tops, nothing too tight
lower extremity- shorts
shoes: tennis shoes
Do I need a referral before scheduling an appointment with a physical therapist?
A referral from a physician is usually required for insurance coverage. However, California Law allows direct access of care. It's important that you check with your insurance if you qualify for coverage. Please call for further questions or assistance on this topic.
How early do I need to arrive prior to my first appointment at the clinic?
30 minutes prior is recommended to fill out paperwork. If paperwork is already filled out(if downloaded from website) then we request that you arrive 10 minutes prior to your treatment time.
What administrative information do I need on the first visit?
We need your driver's license or a state issued identification card, insurance card, billing information, and the physician's referral. Be prepared to pay co-pay, co-insurance, deductable at time of visit.
What can I expect from my first visit?
During your first visit, you will undergo a full evalution from your Physical Therapist. This visit will last approximately 1 HOUR so please plan accordingly. Our therapists need adequate time to evaluate and plan your care. Your provider will develop a thorough treatment plan that will be the most effective and efficient way to assist your recovery.
Approximately how long is a treatment visit?
A returning visit is usually 45 minutes to 1 hour long.